To try and help answer any questions you might have we've listed below some of the questions we are most frequently asked. But if you can't find the answer to you question please don't hesitate to contact us on 0800 368 0445 where a member of our team will be happy to assist
When collecting the vehicle you will be required to leave a deposit to the value of any insurance excess which may be charged by our car rental partner if the car is damaged during the rental. The maximum excess will be shown in the terms & conditions during the booking process.
The Jet2carhire.com Excess Refund product which, if purchased prior to collecting the vehicle, will cover you for damage excess that you may be charged (please see the note below on inclusions & exclusions). The damage excess can be reclaimed through Jet2carhire.com subject to our terms and conditions, provided you forward a copy of the following to Jet2carhire.com.
In the above circumstances, your liability to pay for the excess will not be waived and you may be liable for the full cost up to and exceeding the excess.
For further information regarding this product, please do not hesitate to contact a member of our team.
To make a claim against your Damage Excess Refund product please email: